the right words at the prayer vigil for a nation that paused to join newtown in mourning. a much tougher task -- a eulogy for a 6-year-old, as a woman collapsed outside in grief, the rabbi inside tried to find words to comfort noah's grieving mother. >> i whispered to her, i looked at her without flinching and i said, you know, i personally believe in the eternity of the soul. >> reporter: did noah's family respond to that? >> yes. that was helpful to her. at the end, she released blue and white balloons into the sky, until we couldn't see them anymore. that was a good -- you know, to let it go. she said, you know, go my son, into the blue skies. go, my son, into the green pastures. >> reporter: jessica loved horses and orcas and was devoted to her two younger siblings and left behind an unexpected gift, a diary. >> i just opened the book and it was exactly what i needed, because it says i love you so much, momma. love, jessica. with a little heart. it was like she was, you know, telling me that she's watching us and knows how hard this must be for us, and she wants us to know how much s